We aim to keep things simple here at Lakeland Lights which is why postage starts at £3.95 for UK deliveries. Please select the "National Delivery" option from your cart when you're ready to check out.
We have 2 different weight options:
0 - 2.00kg - shipping £3.95
2.00kg + - shipping £7.95
We aim to dispatch within 1-3 business days and our default shipping is Royal Mail 1st Class. This is an untracked service. If you require tracked shipping, please get in touch.
We occasionally use courier services for larger orders. You will receive tracking information for these services if your order ships via this method.
We also offer free local delivery for orders over £15 (equivalent to a single candle) to areas around Whitehaven, Egremont, Frizington and Cleator Moor.
Please select the "Free Local Delivery" option when in your cart when you're ready to check out. Enter your postcode and if it's eligible for our service you can then choose the day you wish for us to deliver it to you.
If your chosen day is not available it means the slots for that day are full. Please choose another day or you are welcome to collect from our workshop in Cleator Moor instead (see below). If you are unsure whether you qualify for our local delivery service, please get in touch!
We sometimes issue a promo code for our local delivery service to eligible customers. If this code is used without our consent on orders placed outside of our eligible free delivery area, we reserve the right to cancel those orders and issue full refunds.
If you wish to order online and collect in person from our workshop in Cleator Moor, please select the "Free Workshop Collection" option from your cart when you're ready to check out.
Please then choose which day you would like to collect your order. You can collect from our Workshop in Cumbria most weekdays between 10am-4pm.
This option is only available to people able to collect in person from our workshop in Cleator Moor, Cumbria. If you choose this option but are unable to visit our workshop to collect, please either choose our Local Delivery service if you are in the eligible areas or our National Delivery service instead. We reserve the right to cancel ineligible orders and issue full refunds.
International orders are shipped using Royal Mail International Standard. Rates vary depending on weight. Please contact us for your international shipping needs before placing your order. Any local customs or handling fees will need to be covered by the buyer.
Delivery time will vary depending on the location. Please contact us if you require more information about this.
